
Frequently Asked Questions

General
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Who is Prism & Hue Studio for?
Prism & Hue Studio is for ambitious women who are embracing new chapters in their lives and ready to establish an authentic presence on YouTube. Whether you're an aspiring entrepreneur, a seasoned professional pivoting to online content, or simply passionate about sharing your unique voice, we're here to guide you. We focus on empowering you with clarity, vibrant branding, and strategic growth to make your vision shine online.
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What makes Prism & Hue Studio different from other YouTube strategists or designers?
What sets Prism & Hue Studio apart is our unique blend of holistic strategy, vibrant branding, and empathetic guidance, specifically tailored for women ready for their next big step. We don't just provide technical solutions; we empower you to confidently own your narrative. Our approach is rooted in understanding your life experiences and ambitions, transforming overwhelm into clarity and turning your authentic vision into an impactful online presence. We prioritize building a foundation that truly reflects you.
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Do you work with men or creators younger than 30?
While our primary focus and messaging resonate most strongly with women navigating new chapters, particularly those with a wealth of life experience, we are absolutely open to working with men and creators of all ages. Our core commitment is to help individuals who are eager to embrace a new beginning on YouTube and whose goals and values align with our mission of clarity, vibrancy, authenticity, and empowerment. If you're passionate about building a powerful online presence, we encourage you to book a Discovery Call so we can explore how we can support your unique journey.
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What if I don't know exactly what I need?
Book a Discovery Call! A Discovery Call is where I can get to know you, your business/channel, and what services will most benefit you in your journey. Additionally, if none of the existing services offered align with your goals, Prism & Hue also offers ad hoc services and consultation by the hour.
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How does the process work?
Our process is designed to be clear and collaborative, ensuring you feel supported every step of the way. It typically involves these key stages:
Discovery Call: We start with a complimentary chat to understand your unique vision, goals, and challenges.
Tailored Proposal & Agreement: Based on our conversation, we'll craft a personalized proposal outlining the recommended service tier, deliverables, and timeline.
Onboarding & Deep Dive: Once confirmed, you'll complete an onboarding questionnaire, allowing us to gather all the necessary insights about your brand and objectives.
Strategic Execution & Creation: We then dive into developing your custom branding, channel strategy, or launch plan, working closely with you.
Review & Refinement: We'll present our work for your feedback and make any necessary revisions.
Final Delivery & Launch: Once approved, we'll deliver your final assets and guide you through implementation, setting you up for success!

Services
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I'm completely new to YouTube. Where should I start?
If you're new to YouTube and ready to launch, we recommend starting with our Luminous Launch Blueprint. This service is designed specifically for aspiring creators, guiding you step-by-step through channel setup, initial branding, and content planning, ensuring you make a confident and impactful debut. You can also download our free Luminous Launch Checklist to get a head start!
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I have a channel, but I'm not getting views/subscribers. Can you help?
Absolutely! Our Prism Playbook is designed to diagnose exactly why your channel might be stuck and provide a clear strategy for growth. We'll audit your existing content, analyze your analytics, and give you actionable recommendations to boost views, increase engagement, and attract more subscribers. Start with our free 7-Point Channel Health Checkup to identify areas of opportunity.
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My channel looks unprofessional. Do you only do logos, or can you help with everything?
We can help with everything! Our Hue Identity Kit goes beyond just a logo. We create a complete visual brand identity for your YouTube channel, including custom channel banners, professional thumbnail templates, end screens, and a cohesive color palette and typography. We ensure your entire channel looks polished, professional, and authentically you.
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Do you offer ongoing support after the project is complete?
Yes, depending on the service tier. Our higher-tier packages, like the Prism Strategic Immersion and Luminous Elite Launch, include dedicated follow-up calls to ensure you're on track and answer any new questions. For ongoing personalized guidance, we also offer hourly consulting sessions as an add-on.
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Can you guarantee growth/subscribers/views?
While we provide the expert strategies, professional branding, and clear guidance essential for YouTube success, we cannot guarantee specific numbers of views, subscribers, or income. Your growth ultimately depends on your consistent implementation, content quality, audience engagement, and market dynamics. What we do guarantee is equipping you with the strongest possible foundation and actionable plan to maximize your potential and confidently navigate your YouTube journey.
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Do you manage my YouTube channel for me?
Our services are focused on strategy, branding, optimization, and empowering you to manage your channel effectively. We don't typically handle daily tasks like video uploading, comment moderation, or continuous content creation. Instead, we provide you with the tools, knowledge, and systems to confidently manage your channel and execute your strategy.

Investment & Payment
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How much do your services cost?
Our services are structured into clear, tiered packages within The Hue Identity Kit, The Prism Playbook, and Luminous Launch Blueprint, allowing you to choose the level of support that best fits your needs and budget. You'll find detailed descriptions and pricing for each tier on our Services page.
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Do you offer payment plans?
For all our services, we require a 50% deposit to secure your project and begin our work. The remaining 50% of the payment is requested before we deliver the final deliverables for your project. This ensures a smooth process for both of us.
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What payment methods do you accept?
We strive to make payment as convenient as possible. We accept a wide range of payment types, including major credit cards, PayPal, Venmo, and direct bank deposits.
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Is a deposit required to get started?
Yes, a deposit is required to begin any project with Prism & Hue Studio. We ask for half of the total payment upfront to confirm your commitment and allow us to start allocating resources to your exciting new venture. The remainder of the payment is then due prior to us providing the final deliverables for your service.

Technical & Logistical
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Will I need to give you access to my YouTube channel?
Yes, we will need access to your YouTube channel's backend to provide our services effectively. However, you will not need to share your personal Google password or login details.
For most of our services, especially audits and strategy work (The Prism Playbook), we typically request "Viewer" access within your YouTube Studio permissions. This allows us to see all your analytics and channel details without being able to make any changes.
For launch services or setting up specific branding elements (Luminous Launch Blueprint and The Hue Identity Kit), we may request "Editor" or "Manager" access. This will be discussed and agreed upon during our Discovery Call and onboarding process. We guide you through the secure process of granting these permissions directly through YouTube Studio, which is much safer than sharing passwords.
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What tools do I need to use for my channel?
You don't need a professional studio to get started! We believe in utilizing what you have to begin. The most essential tools you'll need are:
A Smartphone or Camera: Most modern smartphones can record high-quality video.
A Good Microphone: This is often more important than your camera. Clear audio makes a huge difference!
Basic Editing Software: There are many free and affordable options available (e.g., DaVinci Resolve, CapCut, InShot, iMovie). We can provide recommendations based on your comfort level and needs.
Reliable Internet Connection: For uploading videos and accessing YouTube Studio.
For branding elements, we often utilize user-friendly platforms like Canva, which we can guide you through using or create designs for you.
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How long does a typical project take?
The timeline for each project varies depending on the specific service tier you choose and its complexity.
The Hue Identity Kit: Typically ranges from 2-4 weeks, depending on the tier and revision rounds.
The Prism Playbook: A Channel Snapshot might take 3-5 business days for the report, while a Strategic Immersion could involve 2-4 weeks of deep analysis and consultation.
Luminous Launch Blueprint: A Quick Start Launch might be completed in 1-2 weeks, whereas an Elite Launch can take 4-6 weeks due to comprehensive setup and custom assets.
We'll provide a more precise timeline for your specific project during our Discovery Call.
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What if I need revisions after the project is complete?
We want you to be absolutely thrilled with your deliverables! Each of our service tiers includes a specific number of revision rounds for design elements and strategy recommendations. This will be clearly outlined in your project agreement.
Should you require additional revisions beyond what's included in your chosen tier, we're happy to discuss those needs. Any further revisions would then be charged at our standard hourly consulting rate, ensuring you always have the flexibility to get exactly what you need.